Shipping Policy

Global Recognition Inc. ships orders throughout the continental United States. If you need delivery outside that area, please contact us before placing your order so we can review the destination and available options.

Production and delivery. Preparation time varies by product, quantity, availability, and customization. For personalized orders, production may also depend on receiving complete order details and artwork approval. Any production or delivery estimate we provide is an estimate unless we expressly agree to a specific deadline in writing. Please tell us about an event date or firm deadline before ordering.

Shipping charges and carriers. Available shipping options and charges are presented at checkout or provided with your project quote before you approve the order. We select a suitable carrier for the shipment, which may include USPS, UPS, or FedEx. Tracking information is available when provided by the carrier.

Local pickup. Pickup is available at 980 Velp Ave., Green Bay, WI 54303. Please wait until we confirm that your order is ready before coming to the showroom.

Multiple destinations. We can discuss shipping an order to several recipients or locations. Contact us before placing the order so we can confirm the address list, timing, and shipping cost.

Shipping problems. If a package arrives damaged, keep the product and packaging and contact info@globalrecognition.com or 920-499-1633 promptly. Include your order number and photos so we can help resolve the issue.